Returns Policy

At Alvoro, your satisfaction is our priority. If you are not completely happy with your purchase, you may return your item within 30 days of receiving your order.

Return Eligibility

• Returns must be requested within 30 days of delivery.

• Items must be unused, unwashed, and in their original packaging with all tags attached.

• Customized or personalized items cannot be returned unless defective or damaged.

How to Initiate a Return

1. Email us at support@alvoro.com with your order number and reason for return.

2. Once your request is approved, we will share the return shipping address and instructions.

3. Pack the item securely and send it back using a reliable courier service.

Return Shipping Costs

• Customers are responsible for return shipping fees, unless the item is defective, damaged, or incorrect.

• We recommend using a trackable shipping method to ensure safe delivery, as we cannot be held responsible for lost return parcels.

Condition of Returned Items

• Items must be returned in resalable condition.

• Products showing signs of wear, use, washing, or damage (not caused during delivery) may not be accepted.