We want you to be fully satisfied with your purchase. If for any reason you are not, please review our refund policy below:
Eligibility for Refunds
You may request a refund within 14 days of receiving your order.
Items must be unused, unwashed, and in original packaging.
Customized products are non-refundable unless defective.
How to Request a Refund
Email support@alvoro.com with your order number and reason for return.
Once approved, we will provide a return address.
Refund Process
Refunds are issued to the original payment method within 7-10 business days of receiving the returned item.
Shipping fees are non-refundable.